Shipping policy
Services
|
Service |
Deliver next day by car |
|
Parcel standard size for delivery |
L+W+H <90cm (e.g. 30x30x30cm) <5kg |
|
Percel max size for delivery |
L+W+H <200cm (e.g. 50x50x100cm) <25kg Orders >25kg need to be broken into multiple parcels. |
|
Multiple parcels |
Max of up to 8 parcels per order as long as each parcel is below the above specifications on dimensions and weight |
|
Cut-off (orders placed by) |
2 pm |
|
Pickup window (orders collected by) |
Within 4h post cut-off |
|
Delivery window |
9am - 10pm (Next Day) |
|
Coverage area (excluding freezone) |
Dubai / Abu Dhabi / Al Ain / Sharjah / Ajman / Fujairah / RAK / UAQ |
|
# of attempts |
3 attempts 2 blind attempts + 1 final attempt pre-agreed with the end- customer over the phone. |
|
Proof of delivery |
Image at the door and/or parcel |
Coverage Area
Delivery applies within city limits of: Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Fujairah, Ras Al Khaimah, Umm Al Quwain
Remote Areas
Remote Areas are defined as those listed below.
These areas are only served with scheduled routes on Thursdays and Sundays.
For more details refer to Quiqup Coverage Area (bit.ly/40kGYav).